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Budget is the single most common objection senior living operators raise when evaluating fall prevention technology — not whether it works, but whether it fits the capital plan. VirtuSense's partnership with CareAgents by K&B Specialty Insurance was built to remove that objection entirely.
CareAgents is a specialized insurance and risk-management program for post-acute care operators, administered through Roosevelt Road Specialty. Since partnering with VirtuSense in 2022, the program has grown into one of the more differentiated ways senior living operators access ambient AI fall prevention technology: CareAgents helps pay for VirtuSense technology in eligible facilities, while also offering general liability insurance credits for operators who deploy it.
In other words, the technology and the insurance aren't two separate line items competing for budget — they're part of the same program.
See our CareAgents dedicated page here: https://www.virtusense.ai/virtusense-and-careagents
What the CareAgents Partnership Actually Includes
The partnership gives senior living operators access to VirtuSense's ambient AI fall prevention technology bundled with CareAgents' specialty insurance coverage, rather than requiring facilities to buy the technology and the insurance separately.
CareAgents offers coverage for nursing homes, assisted and independent living facilities, adult day cares, continuing care retirement communities, hospices, and home healthcare — with general liability and professional liability limits up to $1M/$3M per location and $10M in aggregate, plus excess limits available up to $5M. Facilities that adopt VirtuSense technology as part of their risk-management program can qualify for premium credits on that coverage.
That structure is deliberate. CareAgents' broader model pairs technology partners like VirtuSense (fall prevention and monitoring) and WoundRounds (wound and skin management) with in-house clinical risk managers and defense attorneys — treating prevention technology as part of the insurance program's underwriting logic, not an optional add-on operators have to justify separately.
Introducing VSTOne Go: Mobile Fall Prevention for Post-Acute Care
VSTOne Go is VirtuSense's mobile, AI-powered fall prevention solution built specifically for post-acute care settings — the version of VSTOne now featured in CareAgents' provider materials.
Unlike a fixed, ceiling- or wall-mounted sensor, VSTOne Go is wheeled directly into a resident's room on a compact, transportable stand. It uses AI-powered sensors to continuously monitor residents for the movement patterns that precede an unassisted bed or chair exit — identifying a resident's intent to get up 30 to 65 seconds before it happens, and sending an alert to staff end devices, hallway notification lights, and a central nursing station console.
A few things make VSTOne Go's design specific to how post-acute and skilled nursing communities actually operate:
- No cameras. VSTOne Go uses infrared sensors rather than cameras, so resident privacy is maintained. Sensor scans are automatically anonymized, and residents aren't under direct video surveillance by staff.
- It reads intent, not just movement. The system distinguishes between a resident shifting in bed or reaching for something and a resident actually preparing to stand — so residents can move naturally, reposition, and get comfortable without setting off false alarms.
- It's transportable. Because the sensor is wheeled rather than fixed, it can move with a resident or be reallocated across rooms as care needs change, rather than requiring a new installation.
- Staff can remind a resident to wait for help, and monitoring continues automatically once the resident is safe and settled — no manual reset required.
Facilities using VSTOne Go have reported resident falls reduced by up to 85% in skilled nursing communities.
What This Has Meant for Operators in the CareAgents Program
The results from operators already running VirtuSense technology through CareAgents give a clearer picture of what "insurance-backed prevention technology" looks like in practice.
One senior living provider saw a 75% reduction in falls with injury within just three months of implementing VirtuSense's fall alert technology. Across the broader CareAgents program, more than 30,000 residents are now protected at over 800 senior living buildings nationwide, and one operator, Best Healthcare, built what its Chief Nursing Officer, Mike Medeiros, described as "a highly differentiated program" that grew to $71 million over three years using CareAgents' insurance and VirtuSense's technology together.
The operators using it describe it in fairly direct terms. Sabrina Mallay, Sales and Marketing Director at Superior Residences of Clermont, put it this way: "VSTAlert is a great system and a huge selling point for families. I'm glad my competitors don't have it!" Doris Pack, VP of Regulatory Compliance at OPCO Skilled Management, credited the combination of VirtuSense and CareAgents' other technology partner, WoundRounds, with reducing wounds, falls, and litigation exposure together — success that's led her organization to expand both technologies across its portfolio.
Frequently Asked Questions
Q: What is the CareAgents partnership with VirtuSense?
A: CareAgents, a specialty insurance and risk-management program administered through Roosevelt Road Specialty, partners with VirtuSense to give senior living operators access to ambient AI fall prevention technology, often with the program helping cover the cost of the technology and offering insurance premium credits for facilities that adopt it.
Q: What is VSTOne Go?
A: VSTOne Go is VirtuSense's mobile, AI-powered fall prevention solution for post-acute care. It's a transportable sensor that identifies a resident's intent to exit a bed or chair 30 to 65 seconds in advance, without using cameras, and alerts care staff directly.
Q: Can insurance help pay for fall prevention technology?
A: Through programs like CareAgents, yes. CareAgents helps cover the cost of VirtuSense technology for eligible facilities and offers general liability insurance credits to operators who implement it as part of their risk-management program.
Q: Which facility types can use the CareAgents program?
A: CareAgents offers coverage and technology access for nursing homes, assisted and independent living facilities, adult day cares, continuing care retirement communities, hospices, and home healthcare when attached to a facility.
The Bottom Line
Fall prevention technology shouldn't have to compete with insurance premiums for the same line item in a senior living operator's budget. The CareAgents partnership was built so it doesn't have to — pairing VirtuSense's ambient AI technology, including the new mobile VSTOne Go, with insurance coverage designed around the same goal: fewer falls, lower claims, and better-protected residents.
Talk to a CareAgents broker about VSTOne Go eligibility and premium credits, or request a VirtuSense demo directly.